Administrative Support III
Your Opportunity:
Reporting to the Supervisor, Access and Disclosure, Edmonton, North and Central Zone. This position is responsible for supporting and processing the release of information requests related to continuity of patient care and the access and disclosure of health information. Working within a hybrid health record environment, this includes accessing health information in multiple formats - paper, electronic and microfilm. To ensure timely and accurate processing of requests, tasks may include, but are not limited to, processing requests for health information, answering incoming calls, greeting clients, mail intake, assessing requests for appropriate consent, validating patient identification, logging requests, retrieval and filing of records, copying, faxing, scanning, and mailing of health information. As well as other duties directly related to the operation or maintenance of the Access and Disclosure area within HIM as assigned by the supervisor. Site specific duties may vary throughout the province.
Description:
As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.
- Recovery Alberta: N
- Classification: Administrative Support III
- Union: AUPE GSS
- Unit and Program: HIM-Access & Disclosure
- Primary Location: U of A Hospital
- Location Details: As Per Location
- Multi-Site: Not Applicable
- FTE: 0.00
- Posting End Date: 27-NOV-2024
- Employee Class: Casual/Relief
- Date Available: 09-DEC-2024
- Hours per Shift: 7.75
- Length of Shift in weeks: Varies
- Shifts per cycle: Varies
- Shift Pattern: Days
- Days Off: Other
- Minimum Salary: $23.53
- Maximum Salary: $28.60
- Vehicle Requirement: Not Applicable
Completion of Grade 12 or equivalent.
Additional Required Qualifications:Ability to provide a high level of customer service. Ability to analyze, problem solve and make discretionary decisions in compliance with provincial and federal legislation, AHS (Alberta Health Services) policy, and AHS Legal & Privacy. Technical aptitude for information systems, computer applications, and navigating between multiple electronic sources. Technical aptitude for computer applications, such as: Microsoft Office, Outlook, Teams, Adobe. Knowledge of basic office equipment, including fax, photocopier, personal computer, and multi-line telephones. Ability to organize and prioritize workload in a high volume, high paced and ever-changing work environment. English language skills in reading, writing and comprehension and effective oral and written communication required. Must be self-motivated and independent. Must possess conflict management skills. Possess a high level of decision making and critical thinking skills.
Preferred Qualifications:Medical Office Assistant Certificate, Hospital Unit Clerk Certificate, Health Information Office Assistant. Medical terminology certificate. 1-3 years' experience working in a medical office. Keyboarding skills with a minimum typing speed of 45 wpm. A typing test and an assessment based on medical terminology will be administered for selected candidates.
Please note:
All postings close at 23:59 MT of the posting end date indicated.
Security Screening:
A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.
Healthy Albertans. Healthy
Communities. Together.
We’re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care every day, all across Alberta.
Everything we do at AHS reflects a patient and family centred approach; it’s about putting patients’ and families’ experiences, priorities and trust first.
We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.
