Your Opportunity:

As a dedicated professional, you’re committed to enhancing the health of Albertans through innovative technology. We build specialized healthcare systems, websites and tools that provide resources on a trusted platform, focusing on improving patient care and quality of life. Healthcare providers depend on our work to improve patient education, to enhance communication, to streamline care coordination and to increase efficiency. Under the general supervision of the manager, within Clinical Services Development, the IT Analyst II will: Work closely with other IT teams such as Database Services, Server Compute, Network Services, Service Desk, Data Archiving and Governance, Project Management Office (PMO), etc. Build software using the SDLC and Agile methodologies, with the ability to gather and translate business requirements into functional specifications. Utilize automated testing frameworks to design, develop, and maintain automated tests. Ensure performance, security, and quality through a combination of rigorous manual and automated testing (regression, unit, and integration, etc.). Create documentation in relation to testing paradigms; train fellow developers in testing methodologies and practices; provide guidance and supervision to new co-op students, ensure understanding and adherence to testing standards. Work with APIs to integrate various systems, enhancing interoperability and efficiency. Collect and analyze data to identify trends and patterns, providing actionable insights through graphs, charts, tables, and reports. Utilize data visualization techniques to support data-driven planning, decision-making, and presentations. Research, analyze, and evaluate new technologies and make recommendations for their implementation.

Description:

As an IT Analyst II, you will provide technical support related to information technology applications either directly to users of the systems or to service delivery functions. You will ensure reliable operations of information systems, resolve complex technical problems, find solutions to customer needs, and lead projects and program initiatives. You will be responsible for more advanced application, telecom or technology support duties. You will investigate, diagnose, and resolve complex problems that have typically been escalated several levels before assignment to this position, and will translate business requirements into technical requirements for a solution and recommend a potential approach to the vendor. You will analyse the solution provided to ensure that it fits both technical requirements and business needs. You will also spend time on project or initiative leadership and delivery.