Clinical Supervisor - Indigenous Contact Center Coordinator
- Acute Care Alberta: N
- Primary Care Alberta: N
- Recovery Alberta: N
- Classification: Clinical Supervisor
- Union: HSAA Facility PROF/TECH
- Unit and Program: Health Link
- Primary Location: Plaza 124 Building
- Location Details: As Per Location
- Multi-Site: Not Applicable
- FTE: 0.80
- Posting End Date: 17-APR-2025
- Temporary Employee Class: Temp P/T Benefits
- Date Available: 05-MAY-2025
- Temporary End Date: 31-MAR-2026
- Hours per Shift: 7.75
- Length of Shift in weeks: 4
- Shifts per cycle: 16
- Shift Pattern: Days
- Days Off: Saturday/Sunday
- Minimum Salary: $46.44
- Maximum Salary: $60.78
- Vehicle Requirement: Not Applicable
Master's degree in Psychology or Social Work; or an equivalent combination of education and experience. Active or eligible for full registration (not provisional) with the applicable regulatory college. A minimum of 5 years' experience in providing mental health assessment and intervention, including restricted activity of psychosocial intervention.
Additional Required Qualifications:As a bona fide occupational requirement, and under Section 11 of the Alberta Human Rights Act, only Indigenous applicants will be considered. We encourage Indigenous candidates to self- identify. Minimum 3-5 years of direct clinical experience in working with Indigenous communities and/or organizations in a professional capacity. 1-3 years demonstrated formal clinical supervisory experience. Advanced skills in assessment and intervention for individuals of all ages with addiction and mental health concerns, including crisis intervention skills. Demonstrated leadership and teaching skills. Good understanding of the geographical challenges in certain services such mental health resources, internet and phone. Strong working knowledge of the Indigenous services and supports across the health system across the province and outside and the ability to locate resources that may be useful. Knowledge of and experience with Indigenous cultural safety and anti-racist competencies and practices. Experience working in a culturally diverse environment and from a Two-Eyed Seeing approach. Experience working from relationship-based, harm reduction, strengths based, and trauma-informed approaches. Advanced computer skills essential, including working knowledge of the Microsoft 365 applications, Genesys (computer-based phone software); Echo Access (teletriage clinical assessment software and protocols). and the ability to learn and support staff using multiple electronic platforms concurrently.
Preferred Qualifications:Ability to speak or understand any of the Indigenous languages spoken within the territories of Treaty 6, Treaty 7, and Treaty 8 or the Metis Settlements of Alberta. This position will be part of Primary Care Alberta effective November 18, 2024. By applying on this posting, if you are the successful candidate, you agree to and will become an employee of Primary Care Alberta.
Please note:
All postings close at 23:59 MT of the posting end date indicated.
Security Screening:
A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.
Healthy Albertans. Healthy
Communities. Together.
We’re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care all across Alberta.
Everything we do at AHS reflects a patient and family centred approach; it’s about putting patients’ and families’ experiences, priorities and trust first.
We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.
