Advisor, Ability Management (Disability Management)
Your Opportunity:
Are you an excellent communicator who possesses advanced knowledge in disability management? Are you someone who is highly compassionate & empathetic, & is energized through the satisfaction of helping others? If so, Alberta Health Services has a rewarding opportunity for an Ability Advisor that may be perfect for you! Our team helps support employees who are unable to perform their regular job duties due to a non-work-related illness or injury access their sick benefits. The Ability Advisor engages stakeholders to assess & address any barriers to a successful & timely return-to-work & implements strategies to support an appropriate plan. They help ensure AHS’ values, goals & principles are implemented & integrated in the delivery of services to client groups, while fostering positive relationships with various stakeholders; they offer strategic support & problem solving to complex circumstances by providing expert consultations, assessments, & recommendations. Join our team where we prioritize employee well-being, work-life balance, recognition and professional and personal growth! This role offers a flexible work environment enabling staff to work on site, hybrid or remote within Alberta. Personal leave days and generous vacation time are made available to support your health and wellness. AHS is extremely proud to have been awarded the Canadian HR Awards 2022 for Canadian HR Team of the Year. This award is given to Canada’s most outstanding HR teams for their accomplishments, leadership & innovation for their achievements, best practices, & leadership in the HR profession. Come join our award-winning team. All Non-Union Exempt positions are being reviewed for possible inclusion in the AUPE General Support Services bargaining unit. If this position is impacted, the incumbent will be notified accordingly.
Description:
This position has responsibility for application of specialized or complex protocols; policies & procedures related to ability case management such as: Contacting the employee & Manager to explain ability management processes & gather information for assessment. This includes determining if the employees are eligible for disability benefits through to implementing the appropriate interventions to support recovery and return to work. Ensuring appropriate documentation is requested & received in a timely manner. Ensuring appropriate charting within the case management system. Ensuring appropriate case management documentation & file management. Managing situations according to policy & procedure. Making decisions & recommendations regarding a client’s restrictions within the physical demands of a position. Determining if further medical is required &/or evaluating compatibility during the return to work or duty to accommodate process. Contacting treating physician or healthcare providers (oral & written) to obtain additional information on employee functional capabilities. Identifying & coordinating resources to support the employee to promote their return-to-work. Discussing HR accommodation strategies with Manager & developing return-to-work plans based on employee restrictions & limitations, as appropriate. Developing solutions based on a broad & complex knowledge base. Providing support & advice to Manager & HRBP on strategies including joint problem-solving, recommendations & solutions, as required. Coordinating with insurance carrier return to work plans. Providing active support for the return-to-work planning process between the employee & their supervisor.
- Acute Care Alberta: N
- Primary Care Alberta: N
- Recovery Alberta: N
- Classification: Advisor
- Union: Exempt
- Unit and Program: Ability Management
- Primary Location: Southport Tower
- Location Details: Eligible to work remotely within Alberta
- Negotiable Location: Provincial
- Temporary Employee Class: Temp F/T Benefits
- FTE: 1.00
- Posting End Date: 23-MAY-2025
- Date Available: 17-JUN-2025
- Temporary End Date: 26-JUN-2026
- Hours per Shift: 7.75
- Length of Shift in weeks: 2
- Shifts per cycle: 10
- Shift Pattern: Days
- Days Off: Saturday/Sunday
- Minimum Salary: $30.90
- Maximum Salary: $53.08
- Vehicle Requirement: Not Applicable
A minimum of a post-secondary degree in a health or related field. A minimum of five (5) years’ experience in disability management in an organization of significant size, complexity & diversity (healthcare experience an asset). In addition, the incumbent will possess strong written & oral skills, have strong influential skills, be an effective communicator, have strong organizational skills & be committed to providing quality service. A demonstrated clear pattern of professional & personal development. Strong understanding and knowledge of short/long term disability benefit program administration. Ability to explain complex benefits information clearly.
Additional Required Qualifications:The incumbent will possess a record of accomplishment in the following areas: Comprehensive understanding of disability case management principles and industry best practices. Familiarity with Alberta Human Rights legislation. Strong understanding of the Freedom of Information and Protection of Privacy Act (FOIP). Significant experience in problem solving, concern resolution and investigation. Demonstrated ability to foster relationships and partnerships with internal and external stakeholders. Skilled in anticipating and balancing the needs of diverse stakeholders. Comfortable and approachable when working with diverse groups in sensitive or emotional situations. Support employees, and potentially family members, in cases of physical trauma, psychological trauma, suicide, serious illness, and/or death. Effective communication with strong organizational skills along with client-focused orientation and commitment to providing quality services. Ability to relay or explain complex issues or difficult situations. Skills in negotiation, facilitation and conflict resolution are required. Strong interpersonal assessment and problem-solving skills. Demonstrated ability to manage complex tasks under tight deadlines is a core competency to be successful in the role. Effective at planning and prioritizing workloads in high-pressure environments. Attention to detail and ability to take initiative.
Preferred Qualifications:Additional course work in, rehabilitation, legislation related to disability management, helping relationship skills, mediation, benefits, payroll, human resource management, disability insurance, psychological & workplace factors in disability. Training in suicide prevention awareness and skills. Preferred experience with Cority software or other case management systems, PeopleSoft, Microsoft 365. Relevant licensing & designations, such as CDMP, CRTWC or CPHR, is considered an asset.
Please note:
All postings close at 23:59 MT of the posting end date indicated.
Security Screening:
A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.
Healthy Albertans. Healthy
Communities. Together.
We’re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care every day, all across Alberta.
Everything we do at AHS reflects a patient and family centred approach; it’s about putting patients’ and families’ experiences, priorities and trust first.
We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.
