Administrative Support IV
Your Opportunity:
The Acute Care Coverage (ACC) Administrative Assistant plays a critical role in the ACC program within the Department of Surgery. The ACC program is responsible for overseeing the Tier 1 call schedules in the different sections of the department. These call schedules are being built collaboratively with the associate physician program and the different residency programs. The ACC program is responsible for identifying gaps in the schedule and to manage these gaps by collaborating with the stakeholders and physicians. The assistant independently manages, and updates schedules and reports, deals with last minute changes and situations that need to be escalated to leadership. Effective communication and collaboration with the different stakeholders such as physicians, residency program administrators, the associate physician team and leadership are key in this role. Functioning as a key point of contact for the different stakeholders, the incumbent must have a comprehensive understanding of the organization and the Department of Surgery and their processes. The incumbent needs to exercise critical thinking, problem-solving, and informal leadership to resolve issues to ensure continuity of business during regular work hours. This position demonstrates excellent judgment, tact, creativity, and initiative in addressing complex scheduling challenges. This position requires strong organizational and multi-talented abilities in a dynamic healthcare setting. This role is instrumental in maintaining operational efficiency within the Department of Surgery and directly contributes to the success of the department.
Description:
As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.
- Classification: Administrative Support IV
- Union: AUPE GSS
- Unit and Program: Department of Surgery, Medical Affairs
- Primary Location: Foothills Medical Centre
- Location Details: Eligible to work hybrid (on/off site) within Alberta
- Multi-Site: Not Applicable
- FTE: 1.00
- Posting End Date: 14-JUL-2025
- Employee Class: Regular Full Time
- Date Available: 25-AUG-2025
- Hours per Shift: 7.75
- Length of Shift in weeks: 2
- Shifts per cycle: 10
- Shift Pattern: Days
- Days Off: Saturday/Sunday
- Minimum Salary: $26.07
- Maximum Salary: $31.68
- Vehicle Requirement: Not Applicable
Some post-secondary education.
Additional Required Qualifications:Minimum of 5 years of experience in healthcare administration, credentialing, medical staff coordination, or similar roles. Previous experience with financial processes such as invoice preparation, payment requisitions, and stipend processing is preferred. Excellent skills in Microsoft Office Suite (Word, Excel, Outlook) and shared drive systems. Exceptional organizational, time management, and attention-to-detail skills. Strong verbal and written communication skills with the ability to interact effectively with physicians, leadership, and support staff. Ability to work independently with minimal supervision while managing competing priorities. Demonstrated problem-solving skills and a proactive approach to identifying and resolving issue. Basic understanding of physician schedules and payment structures within healthcare environments.
Preferred Qualifications:Degree in Business Administration, Health Administration, or a related field preferred. Knowledge of Medical Affairs processes. Experience with ROCA system. Familiarity with Alberta Health Services (AHS), College of Physicians and Surgeons of Alberta (CPSA), and Canadian Medical Protective Association (CMPA) requirements is an asset.
Please note:
All postings close at 23:59 MT of the posting end date indicated.
Security Screening:
A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.
Healthy Albertans. Healthy
Communities. Together.
We’re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care every day, all across Alberta.
Everything we do at AHS reflects a patient and family centred approach; it’s about putting patients’ and families’ experiences, priorities and trust first.
We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.
