Administrative Support III

🔍 Calgary Zone, Calgary, Southport Tower

📁: Administrative and Clerical

📅   : ALB00549416 Requisition #

📅   : Mar 04, 2026 Post Date

Thanks for your interest in the Administrative Support III position. Unfortunately this position has been closed but you can search our 1,765 open jobs by clicking here.

Transition Company: Health Shared Services

Classification: Administrative Support III

Union: AUPE GSS

Unit and Program: Central Switchboard

Primary Location: Southport Tower

Location Details: As Per Location

Multi-Site: Not Applicable

FTE: 1.00

Posting End Date: 10-MAR-2026

Temporary Employee Class: Temp F/T Benefits

Date Available: 30-MAR-2026

Temporary End Date: 25-JAN-2027

Hours per Shift: 7.75

Length of Shift in weeks: 2

Shifts per cycle: 10

Shift Pattern: Nights

Days Off: As Per Rotation

Minimum Salary: $24.97

Maximum Salary: $30.34

Vehicle Requirement: Not Applicable

Required Qualifications:

Completion of Grade 12 or equivalent.

Additional Required Qualifications:

Medical Terminology. Typing speed of 40 wpm. Computer experience including MS Office (Windows, Word, Excel, Outlook, MS Teams). One year’s experience in an acute care facility switchboard and/or high acuity call center. Must be able to sit/stand for prolonged periods of time. Mobility needs to turn and do quick movements for urgent communication with colleagues. Ability to maneuver between multiple screens and other communication equipment. Must be comfortable wearing a headset, while answering code phone simultaneously. Strong verbal and written English communication skills with telephone etiquette as there is a high degree of interaction with patients and a variety of disciplines at all levels of the organization. Ability to respond to emergency code calls that require immediate attention. Ability to manage stressful situations and demonstrate respect for others while being tactful, courteous, and diplomatic. Able to work all shifts as operationally required as is an essential service that runs 24/7.

Preferred Qualifications:

Experience with Smart Console, Avaya Telephone equipment and Motorola Pagers. Have recent customer service experience. Graduate of the Medical Office Assistant, Unit Clerk and/or Post-secondary education as applicable to the position. Recent experience in a hospital environment is preferred. Emergency dispatch or Switchboard emergency dispatch is preferred.

Please note:

All postings close at 23:59 MT of the posting end date indicated.

Security Screening:

A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.

Healthy Albertans. Healthy
Communities. Together.

We’re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care all across Alberta.

Everything we do at AHS reflects a patient and family centred approach; it’s about putting patients’ and families’ experiences, priorities and trust first.

We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.