Program Assistant

🔍

New

📁: Administrative

📅   : ALB00570402 Requisition #

📅   : 9 hours ago Post Date

Your Opportunity:

Are you compassionate, empathetic, and energized by helping others? If so, Health Shared Services has an opportunity for a Program Assistant that may be perfect for you. Our people are at the heart of everything we do, whether it is the people we care for or those providing that care. We support our workforce so they can support patients, fostering a safe, healthy, and inclusive workplace where people can bring their whole selves to work and reach their full potential while providing high-quality care. The Program Assistant (PA) provides comprehensive administrative support to the Ability Management and Occupational Injury Team and reports directly to the Manager position. This role supports the day-to-day operations of the team by performing a full range of administrative duties related to payroll, benefits, and disability case management. The Program Assistant applies strong critical thinking and problem-solving skills to identify, investigate, and resolve complex pay issues and time corrections involving multiple internal and external stakeholders. The role ensures accurate and timely processing of disability leave, and benefits-related documentation while maintaining confidentiality and service excellence.

Description:

The Program Assistant (PA) provides comprehensive administrative support to the Ability Management and Occupational Injury Team and reports directly to the Manager position. This role supports the day-to-day operations of the team by performing a full range of administrative duties related to payroll, benefits, and disability case management. The Program Assistant applies strong critical thinking and problem-solving skills to identify, investigate, and resolve complex pay issues and time corrections involving multiple internal and external stakeholders. The role ensures accurate and timely processing of disability leave, and benefits-related documentation while maintaining confidentiality and service excellence.

Transition Company: Health Shared Services

Classification: Assistant

Union: Exempt

Unit and Program: Occupational Injury, Ability Management

Primary Location: Alberta

Location Details: Eligible to work remotely within Alberta

Negotiable Location: Provincial

Temporary Employee Class: Temp F/T Benefits

FTE: 1.00

Posting End Date: 23-JUL-2026

Date Available: 10-AUG-2026

Temporary End Date: 20-AUG-2027

Hours per Shift: 7.75

Length of Shift in weeks: 2

Shifts per cycle: 10

Shift Pattern: Days

Days Off: Saturday/Sunday

Minimum Salary: $21.45

Maximum Salary: $35.78

Vehicle Requirement: Not Applicable

Required Qualifications:

A minimum of a High School Diploma is required. A minimum of two (2) years of related experience in Disability Management, Pay and Benefits is required.

Additional Required Qualifications:

Knowledge of Short-Term Disability (STD), Long-Term Disability (LTD) and Workers Compensation Board (WCB) eligibility and application processes. Considerable knowledge and experience in benefits administration and payroll calculations. General knowledge and understanding of Ability Management programs and processes. Previous experience in a health care setting. Proficiency with human resources management system software. Proficiency in Microsoft Office applications. Strong skills in word processing, spreadsheets, and database programs. Knowledge of modern office practices, procedures, and equipment. Strong data entry skills. Excellent written and verbal communication skills. Strong formatting, grammar, and proofreading skills. Ability to work effectively with frequent interruptions and competing priorities. Strong organizational and workload management skills. Ability to coordinate meetings. Ability to handle incoming phone calls professionally and courteously. Ability to work effectively as part of a team. Flexibility and willingness to learn new concepts. Ability to maintain confidentiality. Strong command of the English language.

Preferred Qualifications:

Equivalencies of education, experience and skills may be considered

Please note:

All postings close at 23:59 MT of the posting end date indicated.

Security Screening:

A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.

Healthy Albertans. Healthy
Communities. Together.

We’re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care all across Alberta.

Everything we do at AHS reflects a patient and family centred approach; it’s about putting patients’ and families’ experiences, priorities and trust first.

We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.