Your Opportunity:

Join us in shaping how the clinical and patient story is captured, structured, and shared across Connect Care and other Digital Health systems-at a provincial scale. We are seeking a senior clinical informatics leader to join the CMIO portfolio as Director, PRAXIS - Care Narrative (formerly CKCM). You should apply if: You are an experienced clinical informatician who understands that documentation is more than record-keeping-it is how care is communicated, understood, and advanced. You have worked at the intersection of clinical documentation, workflow, and digital systems-and recognize the impact of well-designed information architecture on care quality, continuity, and safety. You think in terms of narrative, structure, and usability-balancing the needs of clinicians, patients, and the system to ensure information is meaningful, accessible, and fit for purpose. You are motivated to reduce documentation burden, improve clarity and consistency of the clinical record, and enable more effective use of information across the care continuum. You are inspired by the opportunity to strengthen patient engagement through thoughtful design of patient-facing information and education, and to shape how information flows between patients and providers. This is a unique opportunity to lead the design and evolution of the clinical narrative-ensuring that the right information is captured, accessible, and usable to support high-quality care today and into the future.

Description:

The Director, Care Narrative leads a team responsible for designing and governing how clinical and patient information is captured, structured, and shared across Connect Care and other Digital Health systems. The role provides enterprise leadership for documentation standards, information architecture, and patient-facing content to support safe, effective, and patient-centered care. Key Responsibilities and Accountabilities: Leads and develops a team delivering clinical documentation and information design capabilities. Establishes enterprise standards for clinical documentation, templates, and tools. Stewards core clinical content related to documentation and narrative structure. Designs documentation approaches that support clinical workflow and usability. Reduces documentation burden while maintaining quality, safety, and completeness. Ensures alignment with enterprise standards, professional requirements, and provincial strategies. Oversees standardization and optimization of documentation practices across care settings. Establishes governance for information architecture, including data structure and content design. Ensures clinical information is structured to support continuity of care and system use. Leads design of patient-facing information within clinical systems. Partners with programs, HIM, and Medical Affairs on documentation standards and policies. Ensures appropriate integration of patient-generated and patient-accessible information. Supports appropriate access to and use of the clinical record across care environments. Enables use of clinical documentation to support quality improvement and system learning. Provides enterprise leadership to ensure consistency, scalability, and sustainability of care narrative strategies.