Patient Care Manager
Your Opportunity:
Reporting to the Executive Director of Surgery, this dynamic and exciting Patient Care Manager (PCM) role is a key leadership position at Rockyview General Hospital (RGH). The PCM is responsible for the daily operations of Unit 83 (Colorectal/General Surgery), Unit 84 (Gynecology, Plastics, Ophthalmology Surgery), the Surgical Inpatient Float Pool, and serves as the RGH lead for NSWOC (Nurse Specialized in Wound, Ostomy, and Continence). The PCM is responsible for various duties which include but are not limited to: participating in strategic planning, identifying budget requirements (human, material, and capital resources) to safely meet patient outcomes, managing of expenditures and variance analysis, establishing and maintaining standards of practice, hiring and managing performance of professional/support staff, creating and sustaining a healthy work environment, and maintaining collaborative working relationships with all stakeholders. The PCM must also facilitate the implementation of changes to structure and process to accomplish improved outcomes in patient satisfaction. As an active member of the Surgical Services leadership team, the PCM maintains strong working relationships with the medical leaders in Surgery as well as other internal and external stakeholders and leaders across the site, corridor, and provincial levels to ensure alignment and leadership in key areas of responsibility.
Description:
The PCM has direct operational and strategic accountability for two of our inpatient surgery units, our surgical float pool and the NSWOC team. Through interaction and collaboration with internal and external partners and stakeholders, the PCM influences the direction of operations and service delivery, creates and builds commitment to the vision through effective communication strategies, serves as a role model in the development of an organizational culture and participates with corridor team members creating strategies for optimal care and best practice. The PCM works in partnership with multiple medical leaders in surgery as well as stakeholders within the Department of Surgery in planning, implementing, and evaluating program initiatives that align with positive patient experience and outcomes. The PCM provides leadership through effective communication, ethical decision making, and the evaluation and commitment to achieving established goals and objectives. The PCM has the responsibility of ensuring program delivery measurements and standards are enforced, identifies challenges and opportunities to provide leadership for strategic planning, all while promoting an environment that fosters quality improvement and culture of safety for staff and patients. Additionally, the PCM is responsible for reviewing the budget and applying a business minded approach that balances sound financial decision-making with the delivery of safe and effective patient care.
- Classification: Manager
- Union: Exempt
- Unit and Program: Units 83, 84 and ET Therapy Clinic
- Primary Location: Rockyview General Hospital
- Location Details: As Per Location
- Employee Class: Regular Full Time
- FTE: 1.00
- Posting End Date: 11-AUG-2026
- Date Available: 31-AUG-2026
- Hours per Shift: 7.75
- Length of Shift in weeks: 2
- Shifts per cycle: 10
- Shift Pattern: Days
- Days Off: Saturday/Sunday
- Minimum Salary: $45.23
- Maximum Salary: $77.51
- Vehicle Requirement: Not Applicable
Baccalaureate degree from a recognized health program is required. Current College of Registered Nurses of Alberta (CRNA) or health profession registration is required. Minimum 5 years experience in a formal leadership role in acute care is required.
Additional Required Qualifications:
As Required.
Preferred Qualifications:
Masters degree in Business, Health Administration, Leadership or related field. Previous experience (within the last five years) in surgical services. Previous experience as a Unit Manager/Assistant Manager. Proficiency with MS office Suite to support visual communication of information (Power Point for presentations, Excel for financial communications, etc.). Analytical, organizational, planning, teaching, decision-making, and financial management skills.
Please note:
All postings close at 23:59 MT of the posting end date indicated.
Security Screening:
A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.
Healthy Albertans. Healthy
Communities. Together.
We’re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care all across Alberta.
Everything we do at AHS reflects a patient and family centred approach; it’s about putting patients’ and families’ experiences, priorities and trust first.
We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.
