Your Opportunity:

As a key contributor of the Server Compute team, you’ll coordinate with cross-functional teams—including technical experts, business leaders, and vendors—to assess challenges, determine impact, and implement effective solutions. In this role, you'll have the opportunity to lead teams, set and achieve IT goals, and provide recommendations for resolution and interim workarounds. You'll play a vital part in researching and establishing team standards and best practices while assisting in strategic planning initiatives to enhance organizational efficiency. Your expertise will be essential in reviewing proposed environmental changes, driving process improvements, and fostering strong relationships with infrastructure and enterprise architecture teams. Additionally, you'll participate in major incident resolution and serve as an escalation point for incident and problem management, guiding junior staff through complex challenges. If you thrive in a collaborative environment, possess strong problem-solving skills, and are passionate about advancing IT operations, this role is the perfect fit for you.

Description:

Plan and coordinate with cross functional teams (technical, systems, business, vendors, etc) to assess problem scope, impact, and characteristics. Ability to work as a team lead if required. Participate in setting and reaching IT goals. Make appropriate decisions and recommendations on resolution or interim work around. Research and establish standards and AHS best practice recommendations. Assist in strategic planning exercises and initiatives. Review thoroughly proposed changes to the environment. Research, propose and participate in key team process improvements. Foster a collaborative relationship with infrastructure and enterprise architecture teams. Understand, develop and document design requirements and considerations. Participate in major incident processes to resolve incidents. Act as escalation point for incident and problem management for more junior staff.