Indigenous Patient Concerns Navigator

🔍 Edmonton Zone, Edmonton, Seventh Street Plaza

📁: Business Support - Other

📅   : ALB00529496 Requisition #

📅   : Nov 11, 2025 Post Date

Thanks for your interest in the Indigenous Patient Concerns Navigator position. Unfortunately this position has been closed but you can search our 1,797 open jobs by clicking here.

Transition Company: Primary Care Alberta

Classification: Patient Navigator

Union: Exempt

Unit and Program: Health Link

Primary Location: Seventh Street Plaza

Location Details: As Per Location

Temporary Employee Class: Temp F/T Benefits

FTE: 1.00

Posting End Date: 18-NOV-2025

Date Available: 12-JAN-2026

Temporary End Date: 12-JAN-2027

Hours per Shift: 7.75

Length of Shift in weeks: 2

Shifts per cycle: 10

Shift Pattern: Days

Days Off: Saturday/Sunday

Minimum Salary: $30.90

Maximum Salary: $53.08

Vehicle Requirement: Not Applicable

Required Qualifications:

A bachelor’s degree, preferably in a health-related field, such as social work, nursing or Native Studies. (If part of a registered profession—registration in good standing with applicable governing body). Equivalent combination of education and experience may be considered. 5 years of work experience with Indigenous people.

Additional Required Qualifications:

As a bona fide occupational requirement, and under Section 11 of the Alberta Human Rights Act, only Indigenous applicants will be considered. We encourage Indigenous candidates to self- identify. Knowledge of Alberta Indigenous communities and experience in local Indigenous culture. Good understanding of the geographical challenges in accessing certain services such mental health/addiction resources, internet and phone. Broad knowledge of Indigenous history and cultures within Alberta. Conflict management skills and managing patient concerns within a health care system is an asset. High degree of cultural competence as it relates to working with Indigenous people. Ability to manage change and create innovative resolutions for complex and diverse issues. Understand the politically sensitive nature of working with multiple culturally diverse individuals and groups. Advanced computer skills essential, including working knowledge of the following: Office 365 applications; Genesys (computer-based phone software); Connect Care. Ability to learn and utilize multiple electronic platforms concurrently.

Preferred Qualifications:

Master’s degree in humanities, health care and/or social sciences preferred. Ability to speak or understand any of the Indigenous languages spoken within the territories of Treaty 6, Treaty 7, Treaty 8 or the Metis Settlements of Alberta.

Please note:

All postings close at 23:59 MT of the posting end date indicated.

Security Screening:

A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.

Healthy Albertans. Healthy
Communities. Together.

We’re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care all across Alberta.

Everything we do at AHS reflects a patient and family centred approach; it’s about putting patients’ and families’ experiences, priorities and trust first.

We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.