Director Real Time, Acute Care Performance and Reporting
Your Opportunity:
Acute Care Alberta (ACA) Operational Oversight and Coordination team is seeking an experienced and dynamic Director to lead and support real time data reporting to interested parties internal and external to ACA. The position is preferably located in Calgary, Alberta, although flexible on location. This position reports directly to the Senior Lead, and is accountable for providing the direction and leadership to maximize performance, manage change, and meet service standards while supporting the vision, mission, and goals of ACA . The role requires the ability to effectively develop direct team members and work with key data teams and senior leaders. Your demonstrated excellent communication, leadership, and relationship-building skills help you develop and maintain effective working relationships with stakeholders, key internal and external partners, and committees you collaborate with to meet organizational goals and support our Health Service Delivery Organizations.
Description:
The Director, Real Time Acute Care Performance and Reporting, is a senior provincial leadership role within the Operational Oversight and Care Coordination portfolio of Acute Care Alberta (ACA). Reporting to the Senior Lead, this position provides strategic direction and expert oversight of real-time analytics, performance intelligence and reporting functions, ensuring alignment with provincial health priorities and transformative change. Leveraging deep expertise in health systems and data science, the Director leads the development and execution of innovative strategies that enhance system responsiveness, mitigate risk, and optimize patient outcomes across Ministries, and for Health Services Delivery Organizations (HSDOs). As a recognized subject matter expert, the Director leads a multidisciplinary provincial team, navigates complex challenges, and contributes to shaping the future of acute care delivery in Alberta. They are responsible for the provincial real-time inventory and reporting related to patient flow across acute care services, including across HSDOs and Emergency Health Services (EHS). They are also responsible for leading the development of reporting standards and requirements for oversight of capacity management for the Ministry, including coordination of utilization reporting from the HSDOs and EHS. The Director proactively leads continuous system analysis to identify opportunities for improvement, collaborating with Government Ministries, ACA Senior Leaders, HSDOs and cross-sector partners to co-create scalable, evidence-based strategies and solutions. This role requires a high level of independence, integration and partnership across internal and external parties. The Director will develop public and government facing strategies for provincial Hospital Capacity.
- Transition Company: Acute Care Alberta
- Classification: Program Director
- Union: Exempt
- Unit and Program: Acute Care Oversight and Coordination
- Primary Location: Southport Tower
- Location Details: Eligible to work hybrid (on/off site) within Alberta
- Negotiable Location: Provincial
- Employee Class: Regular Full Time
- FTE: 1.00
- Posting End Date: 04-SEP-2025
- Date Available: 29-SEP-2025
- Hours per Shift: 7.75
- Length of Shift in weeks: 2
- Shifts per cycle: 10
- Shift Pattern: Days, Evenings, Nights, Weekends, On Call
- Days Off: Saturday/Sunday
- Minimum Salary: $55.74
- Maximum Salary: $98.04
- Vehicle Requirement: Not Applicable
A minimum of 5-10 years in a decision support role, or Clinical Operations, preferably in healthcare and ideally in an organization of significant size, complexity, and diversity is required. Previous experience supporting clinical operational areas and/or direct clinical leadership experience Experience in the development and/or implementation of new and emerging processes. Demonstrated strong communication, interpersonal, negotiating and influencing skills when dealing with both internal staff and eternal parties. Strong project management and organizational skills. Able to establish and adjust priorities effectively manage risk in accordance with competing demands and complex issues. Demonstrated confidence and ability to communicate and work effectively at a senior Leadership level with internal and external parties. Track record of creating metric-driven strategic partnerships that achieved or exceeded ambitious goals. Ability to interact at the most senior levels and will participate as a key member of the executive leadership team; Demonstrated leadership skills, including demonstrated ability and comfort with decision making responsibilities, coaching and teaching, and the ability to inspire and build confidence in others.
Additional Required Qualifications:
A demonstrated clear pattern of professional and personal development. Demonstrated ability to problem-solve with a systems perspective incorporating the ACA’s priorities and strategies when developing solutions to problems.
Preferred Qualifications:
Excellent Excel, or other data management skills. Experience developing Tableau dashboards.
Please note:
All postings close at 23:59 MT of the posting end date indicated.
Security Screening:
A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.
Healthy Albertans. Healthy
Communities. Together.
We’re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care all across Alberta.
Everything we do at AHS reflects a patient and family centred approach; it’s about putting patients’ and families’ experiences, priorities and trust first.
We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.
