Business Analyst, Resource Management Office (RMO)
Your Opportunity:
The Health Shared Services, Digital Health (DH) Resource Management Office (RMO) plays a key role in enabling effective capacity planning, resource visibility, and informed decision-making across Digital Health. Reporting to the Manager, DH Resource Management Office, the Business Analyst supports RMO operational delivery and governance by optimizing processes, documentation, tools, and organizational change activities that underpin resource and operational demand management. This role focuses on developing, maintaining, and maturing Clarity PPM utilization, data quality, and reporting to support DH leaders, delivery teams, and governance forums. The Business Analyst is also responsible for producing clear, high-quality business and process documentation and supporting organizational change management (OCM) activities to ensure successful adoption of RMO processes and tools across stakeholders. Key Responsibilities: Analyze and document RMO business processes, workflows, roles, and data requirements, with a strong emphasis on clear, reusable documentation (process maps, procedures, learning materials). Support the configuration, optimization, and ongoing use of Clarity PPM to enable resource management, capacity planning, and reporting. Collaborate with stakeholders across Digital Health to gather requirements, identify gaps, and recommend process and tool improvements. Develop and maintain standardized templates and reference materials to support RMO consistency and maturity. Support organizational change management (OCM) activities, including stakeholder impact assessments, communications, training materials, and adoption support related to RMO processes and Clarity PPM. Contribute to reporting and insights that support leadership decision-making related to resourcing and capacity.
Description:
As a Business Analyst, you will work as a liaison among stakeholders in order to understand the structure, policies and operations of an organization, and to recommend solutions that enable the organization to achieve its goals. You will interpret client needs, assess requirements and identify solutions to non-standard issues and requests, provide advice and direction to clients, and contribute to solutions by providing input into strategy, workflows and delivery for assigned projects and programs.
- Transition Company: Health Shared Services
- Classification: Business Analyst
- Union: AUPE GSS
- Unit and Program: Health Shared Services, Digital Health, Resource Management Office
- Primary Location: Quarry Crossing
- Location Details: Eligible to work remotely within Alberta
- Multi-Site: Not Applicable
- FTE: 1.00
- Posting End Date: 04-MAY-2026
- Employee Class: Regular Full Time
- Date Available: 15-MAY-2026
- Hours per Shift: 7.75
- Length of Shift in weeks: 2
- Shifts per cycle: 10
- Shift Pattern: Days
- Days Off: Saturday/Sunday
- Minimum Salary: $42.12
- Maximum Salary: $56.86
- Vehicle Requirement: Not Applicable
Completion of a post-secondary degree in a related field, or equivalent level of education and experience.
Additional Required Qualifications:Strong documentation and process/procedure skills, foundational competency with organizational change management.
Preferred Qualifications:Business Analysis/IIBA Certification preferred. 3-5 years related experience preferred (e.g. business analysis, organizational change management, Clarity PPM application, RMI certification).
Please note:
All postings close at 23:59 MT of the posting end date indicated.
Security Screening:
A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.
Healthy Albertans. Healthy
Communities. Together.
We’re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care all across Alberta.
Everything we do at AHS reflects a patient and family centred approach; it’s about putting patients’ and families’ experiences, priorities and trust first.
We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.
