Business Analyst
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Your Opportunity:
Health Shared Services (HSS) is seeking a Business Analyst to support IT Network & Telecom Services. This dynamic role works closely with management, procurement, contracting, and finance to drive initiatives and improve decision-making through data-driven insights. The Business Analyst plays a key role in optimizing departmental operations, finances, and procurement processes, while collaborating with teams to understand operational needs, document requirements, and assess impacts. The position contributes to developing clear, repeatable processes and facilitates stakeholder engagement to turn business needs into actionable solutions and continuous improvement opportunities. This position offers the opportunity to make a meaningful impact on the effectiveness, sustainability, and performance of IT Network Services supporting healthcare delivery across Alberta.
Description:
As a Business Analyst, you will work as a liaison among stakeholders in order to understand the structure, policies and operations of an organization, and to recommend solutions that enable the organization to achieve its goals. You will interpret client needs, assess requirements and identify solutions to non-standard issues and requests, provide advice and direction to clients, and contribute to solutions by providing input into strategy, workflows and delivery for assigned projects and programs.
- Transition Company: Health Shared Services
- Classification: Business Analyst
- Union: AUPE GSS
- Unit and Program: HSS IT Network & Telecom
- Primary Location: Alberta
- Location Details: Eligible to work hybrid (on/off site) within Alberta
- Multi-Site: Not Applicable
- FTE: 1.00
- Posting End Date: 18-FEB-2026
- Employee Class: Regular Full Time
- Date Available: 16-MAR-2026
- Hours per Shift: 7.75
- Length of Shift in weeks: 2
- Shifts per cycle: 10
- Shift Pattern: Days
- Days Off: Saturday/Sunday
- Minimum Salary: $38.54
- Maximum Salary: $52.03
- Vehicle Requirement: Not Applicable
Completion of a post-secondary degree in a related field, or equivalent level of education and experience.
Additional Required Qualifications:Candidate should have 3+ years of experience demonstrating competencies in core business analysis practices, tools, and techniques. Experience supporting large, complex IT environments is strongly preferred, particularly in operational settings that require close coordination between business, technical, contracting and financial stakeholders. This role requires proven experience in procurement support, vendor engagement, billing validation and reconciliation, and close collaboration with finance teams to ensure financial accuracy. The successful candidate will demonstrate strong organizational, written, verbal and communication skills with the ability to work effectively with technical teams. This role includes maintaining standard operating procedures for departmental use, working closely with technical staff to ensure processes are clear, repeatable, and aligned with operational realities. Stakeholder engagement skills include the ability to facilitate both direct and group discussions. Also, the ability to critically evaluate information from multiple sources, distinguish stated requirements from underlying business needs, and clearly communicate requirements to stakeholders and implementation teams. Experience using procurement & financial systems. Proficiency with common business tools is required, including Outlook, Word, PowerPoint, Visio, Excel, Project and SharePoint.
Preferred Qualifications:Post-secondary education or certification in business analytics. Proficiency with advanced analytics tools such as scripting, Splunk, and Power BI is desirable. Familiarity with Alberta healthcare environments is an asset, along with a working understanding of network technologies sufficient to engage technical experts. Strong ability to analyze operational and financial data to identify efficiencies and continuous improvement opportunities is highly valued.
Please note:
All postings close at 23:59 MT of the posting end date indicated.
Security Screening:
A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.
Healthy Albertans. Healthy
Communities. Together.
We’re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care all across Alberta.
Everything we do at AHS reflects a patient and family centred approach; it’s about putting patients’ and families’ experiences, priorities and trust first.
We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.
