Administrative Support IV - Clinical Scheduling Lead

🔍 Edmonton Zone, Edmonton, Seventh Street Plaza

📁: Administrative and Clerical

📅   : ALB00574930 Requisition #

📅   : Aug 07, 2026 Post Date

Thanks for your interest in the Administrative Support IV - Clinical Scheduling Lead position. Unfortunately this position has been closed but you can search our 1,829 open jobs by clicking here.

Classification: Administrative Support IV

Union: AUPE GSS

Unit and Program: Diagnostic Imaging, Centralized Scheduling

Primary Location: Seventh Street Plaza

Location Details: As Per Location

Multi-Site: Not Applicable

FTE: 1.00

Posting End Date: 13-AUG-2026

Temporary Employee Class: Temp F/T Benefits

Date Available: 14-SEP-2026

Temporary End Date: 29-AUG-2027

Hours per Shift: 7.75

Length of Shift in weeks: 2

Shifts per cycle: 10

Shift Pattern: Days, Evenings, Weekends

Days Off: As Per Rotation

Minimum Salary: $28.49

Maximum Salary: $34.62

Vehicle Requirement: Not Applicable

Required Qualifications:

Some post-secondary education.

Additional Required Qualifications:

Medical Office Assistant Certificate and Medical Terminology Certificate required. Minimum three (3) years recent Diagnostic Imaging scheduling experience with an understanding of Diagnostic Imaging scheduling processes. Minimum five (5) years medical office experience in a complex healthcare environment. Experience working with Connect Care and computerized patient information systems. Advanced knowledge of Microsoft Office applications, including Word, Excel, Outlook, Teams, Tableau, and SharePoint. Must be cognizant of all legal regulations and AHS Policies as they apply to Diagnostic Imaging (for example, HIA, ATIA, and POPA). Demonstrated advanced analytical skills with the ability to analyze operational, scheduling, waitlist, and capacity data, identify trends, develop reports and performance metrics, and provide evidence-based recommendations to support operational planning and service improvement. Proven ability to provide technical guidance, coaching, mentoring, and education to staff. Must have excellent interpersonal and public relation skills, strong oral and written communication skills. Must be able to work independently to consistently produce a high level of accuracy, attention to detail, and efficiency. Evidence of continued personal and professional development. Ability to work onsite in a shared work environment.

Preferred Qualifications:

Course work in Project Management, Lean, AIW, or Quality Improvement methodologies. Experience developing reports, dashboards, operational metrics, and performance monitoring tools. Advanced proficiency in Microsoft Excel, including data analysis, pivot tables, trend analysis, reporting, and dashboard development. Experience analyzing healthcare operational metrics, wait times, referral inventories, scheduling performance indicators, capacity utilization, and patient access data.

Please note:

All postings close at 23:59 MT of the posting end date indicated.

Security Screening:

A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.

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We’re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care all across Alberta.

Everything we do at AHS reflects a patient and family centred approach; it’s about putting patients’ and families’ experiences, priorities and trust first.

We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.