Administrative Support IV
Your Opportunity:
This Administrative Support IV position is designated to support the Program Managers and the Care Managers of the Suburban Clinics. On occasion, this position will work flexibly to provide admin support coverage for the other administrative supports within the portfolio as required. This position is a highly important position and is expected to demonstrate supportive tone of empathy in approach to all staff. Therefore, it is important that the successful candidate have a working knowledge/awareness of the stressors of clients dealing with Addiction and Mental Health concerns. A professional ability to cope in a supportive manner while setting appropriate boundaries is integral to this position. The position requires strict adherence and sensitivity to confidentiality. The working environment is one of constant interruptions, short timelines, changing deadlines, which requires continual adjustments to the daily organization and prioritization of workload. Developing and supporting working relationships with AHS staff, partners and other multi-agency professionals is essential. Payroll required ensuring that employee pay data is captured in accordance with established policies, procedures and collective agreement provisions. Also includes photocopying, agendas, minutes, ordering supplies, book meeting rooms and other related tasks. The position will maintain reports on clinic operations and quality initiatives as well as data and statistical reports on the portfolio. Must have demonstrated interpersonal and conflict resolution skills. Must have the ability to organize and prioritize. Sound decision-making skills and the ability to make decision on situations and act as a troubleshooter. Must be flexible and able to meet the demands of changing deadlines.
Description:
As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.
- Transition Company: Recovery Alberta
- Classification: Administrative Support IV
- Union: AUPE GSS
- Unit and Program: Mental Health and Addiction, Adult Community Services
- Primary Location: Edmonton Mental Health Clinic
- Location Details: As Per Location
- Multi-Site: Not Applicable
- FTE: 1.00
- Posting End Date: 19-SEP-2025
- Employee Class: Regular Full Time
- Date Available: 29-SEP-2025
- Hours per Shift: 7.75
- Length of Shift in weeks: 2
- Shifts per cycle: 10
- Shift Pattern: Days
- Days Off: Saturday/Sunday
- Minimum Salary: $26.07
- Maximum Salary: $31.68
- Vehicle Requirement: Not Applicable
Some post-secondary education.
Additional Required Qualifications:Computer proficiency in Electronic Medical Records (EMR). Attention to detail and professional courteous prompt customer service. Demonstrated professional, courteous telephone skills required. Must have demonstrated interpersonal and conflict resolution skills. Must have the ability to organize and prioritize. Must be flexible and able to meet the demands of changing deadlines. Must be able to purposefully work with colleagues, partners and clients to achieve shared goals. Inputs, updates and processes financial data for accounts payable/receivable. Prepares and submits documentation related to financial activities (e.g., expense claims, invoices. Completes the end-to-end process of quality assurance by managing data in a system or across multiple systems internal and external to the organization. Gathers, compiles and formats data or information, generates statistics, and prepares reports from information. Maintains and updates data that impacts system functionality (e.g., adding information to a table in a database. This position has transitioned to Recovery Alberta effective September 1, 2024. By applying on this posting, if you are the successful candidate, you agree to and will become an employee of Recovery Alberta.
Preferred Qualifications:Previous Addiction and Mental Health care setting experience preferred. Trained in Connect Care preferred. Trained in Edit Script – Transcriptions. e-People payroll experience preferred. Responds to payroll inquiries and resolves discrepancies consistent with applicable processes, procedures and guidelines.
Please note:
All postings close at 23:59 MT of the posting end date indicated.
Security Screening:
A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.
Healthy Albertans. Healthy
Communities. Together.
We’re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care all across Alberta.
Everything we do at AHS reflects a patient and family centred approach; it’s about putting patients’ and families’ experiences, priorities and trust first.
We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.
