Administrative Support IV
Your Opportunity:
The South Health Campus (SHC) Women’s Cardiac Health Clinic (WCHC) Provincial (Prov) Central Access Triage (CAT) is recruiting a permanent full-time Clerk IV. Reporting to the Unit Manager of Cardiac Diagnostics & Clinics. The Clerk IV will assist in completion of clerical tasks associated with the 4 specialty Clinics which include WCHC Microvascular Disease, WCHC Arrythmia, WCHC Cardiac Obstetrics & WCHC Cardiac Prevention. The Clerk IV is an integral member of the team, working within a multi-disciplinary team. The successful candidate will demonstrate strong interpersonal skills and clear, effective communication, in stressful situations. A commitment to respectful collaboration within a multi-disciplinary team is essential to ensure high standards of patient- and family-centered care. This role requires keen attention to detail, organizational abilities, & exceptional time management. The candidate must be highly adaptable, capable of multitasking & able to manage frequent interruptions while maintaining productivity. Familiarity with diverse clinic workflows, independent problem solving, & critical thinking are vital. A comprehensive understanding of patient and family centered care is required, and an understanding of the unique health needs of women.
Description:
As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.
- Classification: Administrative Support IV
- Union: AUPE GSS
- Unit and Program: Women's Cardiovascular Health Clinic
- Primary Location: South Health Campus
- Location Details: As Per Location
- Multi-Site: Not Applicable
- FTE: 1.00
- Posting End Date: 12-AUG-2025
- Employee Class: Regular Full Time
- Date Available: 25-AUG-2025
- Hours per Shift: 7.75
- Length of Shift in weeks: 4
- Shifts per cycle: 20
- Shift Pattern: Days
- Days Off: As Per Rotation
- Minimum Salary: $26.07
- Maximum Salary: $31.68
- Vehicle Requirement: Not Applicable
Some post-secondary education.
Additional Required Qualifications:The Admin Support - Clerk IV will be tasked with the following: Working with the Physician leads, Nurse Practitioner and/or Registered Nurses to assist in triaging referrals & coordinating patient care & appointments. Managing workques in Connect Care (CC). Booking patient appointments & using templates within CC. Assisting with the coordination of physician schedules. Management & processing of patient referrals in accordance with Path to Care guidelines. Faxing documentation as required. Liaising with referring sites regarding patient bookings & the entire multidisciplinary team. Completing & sending referrals for various diagnostic tests. Sending & receiving departmental mail. Being adaptable to changing workflows & clinic demands. Grade 12 graduate or equivalent. Medical Terminology Course. Current ambulatory Booking Clerk experience with a minimum of 3 years. Current Cardiac booking experience, minimum of 1 year. Experience working within a CAT. Experience in building a Clinic with the Connect Care team and updating the ARD. Must be able to work at a computer station for prolonged periods of time. Must be able to stand and walk for long periods of time. Proficiency with the following IT systems: Connect Care and Netcare. Word. Excel. Outlook. Internet Explorer.
Preferred Qualifications:Proficiency with database management, completion of Medical Office Assistant course. Proficiency with the following IT systems: Connect Care, APPROACH, Netcare, Right Fax, MUSE, Xcellera, Impax, Alberta Referral Directory.
Please note:
All postings close at 23:59 MT of the posting end date indicated.
Security Screening:
A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.
Healthy Albertans. Healthy
Communities. Together.
We’re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care all across Alberta.
Everything we do at AHS reflects a patient and family centred approach; it’s about putting patients’ and families’ experiences, priorities and trust first.
We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.
