Administrative Support IV
Your Opportunity:
At Alberta Health Services our mission is to provide a patient-focused, quality health system that is accessible and sustainable for all Albertans. Working under the general supervision and guidance of the Supervisor, Registration, this position is responsible for balancing & scheduling appointments for surgical patients, obtaining and inputting accurate demographic and financial information on patients, in the appropriate hospital information system. Essential functions of the position; Communicate with Bed Planning Team to locate and place patients into a bed by service, in the appropriate hospital information system. Schedule, obtain and record accurate demographic and financial information on patients, via telephone. Consistently apply Positive Patient Identification during the registration process to ensure accurate record linkage, support safe delivery of patient care and reduce identify theft. Verify patient eligibility as it relates to healthcare coverage. Consistently applies best practice as outlined in the Provincial Registration Standards and Practices Manual. In accordance with Health Information Act (HIA), Freedom of Information and Privacy (FOIP) and other privacy legislation in effect the incumbent shall comply at all times with APL / AHS’s Information Privacy and Information Security policies. This position is responsible for the accurate completion of Vital Statistics forms for deceased patients. Contacting funeral homes, physicians and/or unit to ensure timely filing and submission of all required forms. Performs other related duties as assigned by the Supervisor.
Description:
As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.
- Acute Care Alberta: N
- Primary Care Alberta: N
- Recovery Alberta: N
- Classification: Administrative Support IV
- Union: AUPE GSS
- Unit and Program: Registration/Bed Management
- Primary Location: U of A Hospital
- Location Details: As Per Location
- Multi-Site: Not Applicable
- FTE: 0.60
- Posting End Date: 13-JUN-2025
- Temporary Employee Class: Temp P/T Benefits
- Date Available: 25-AUG-2025
- Temporary End Date: 30-AUG-2026
- Hours per Shift: 7.75
- Length of Shift in weeks: 6
- Shifts per cycle: 18
- Shift Pattern: Days, Evenings, Weekends
- Days Off: As Per Rotation
- Minimum Salary: $26.07
- Maximum Salary: $31.68
- Vehicle Requirement: Not Applicable
Some post-secondary education.
Additional Required Qualifications:Medical Terminology - certificate required and testing done prior to interview. Accurate typing speed of 40 wpm required, and testing done prior to interview. Strong computer skills required. Demonstrated proficiency in the English language, both written and oral required. Employs effective communication skills, promoting and adhering to excellent customer service in every interaction regardless of who it is with. Must have excellent communication skills as there is a high degree of interaction with patients and a variety of disciplines at all levels of the organization. Ability to function effectively in a highly dynamic environment, including working under pressure, adapting and responding to changing priorities and meeting deadlines. Ability to work independently with minimal supervision. Able to work all shifts as operationally required. Minimum 3 years of experience in patient registration at an acute care facility with inpatient services.
Preferred Qualifications:Post-secondary education applicable to position – MOA/Unit Clerk/Admitting Clerk. Experience practicing N-O-D: tells the patient his/her name, explains his/her occupation and what he/she will be assisting the patient with.
Please note:
All postings close at 23:59 MT of the posting end date indicated.
Security Screening:
A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.
Healthy Albertans. Healthy
Communities. Together.
We’re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care every day, all across Alberta.
Everything we do at AHS reflects a patient and family centred approach; it’s about putting patients’ and families’ experiences, priorities and trust first.
We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.
