Administrative Support IV

🔍 Calgary Zone, Calgary, Richmond Road Diag Treat Centr

📁: Administrative/Clerical

📅   : ALB00202991 Requisition #

📅   : Apr 17, 2021 Post Date

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Classification: Administrative Support IV

Union: AUPE GSS

Department: Internal Med Admin

Primary Location: Richmond Road Diag Treat Centr

Multi-Site: Not Applicable

FTE: 0.00

Posting End Date: 23-APR-2021

Employee Class: Casual/Relief

Date Available: 03-MAY-2021

Hours per Shift: Varies

Length of Shift in weeks: Varies

Shifts per cycle: Varies

Shift Pattern: Days

Days Off: Other

Minimum Salary: $25.24

Maximum Salary: $30.68

Vehicle Requirement: Not Applicable

Required Qualifications:

Completion of post-secondary education (e.g. course(s) in business administration, medical office assistant), or other related fields.

Additional Required Qualifications:

Minimum 3 years recent experience at an administrative level in a subspecialty, ambulatory care setting providing administrative support to physicians and patients. Experience with Millennium Scheduler, eClinibase, Netcare. Proficient in the use of video conferencing platforms and peripherals (i.e., Skype for Business, Zoom). Proficient in Microsoft Windows 10 and Microsoft Office 2016 (Outlook, Word, Excel). Demonstrated experience in appointment booking and patient interaction. Experience in comparable work environment with similar scope, independence, responsibility and authority. Strong organizational skills with ability to prioritize workload, handle competing priorities within tight timelines and communicate with others in a tactful, courteous and respectful manner. Must demonstrate initiative and be able to work with limited supervision or direction. Extensive knowledge and experience with patient/customer service, problem solving and conflict resolution. Proficient with document management including filing, scanning documents as well as creating and editing PDFs. Proficient typing skills with 60 WPM. Excellent communication skills, both written and oral. Ability to deal with difficult issues in a sensitive and confidential manner. Ability to foster and promote teamwork, collaboration and partnership.

Preferred Qualifications:

Previous experience working in a unionized environment. Previous experience with working in a fast-paced multitasking high call volume environment an asset. Working knowledge of Iron Mountain procedures and Freedom of Information and Protection of Privacy (FOIP) Act. Understanding of the importance of privacy and confidentiality when dealing with patient care information.

Please note:

All postings close at 23:59 MT of the posting end date indicated.

Security Screening:

A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.

Healthy Albertans. Healthy
Communities. Together.

We’re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care every day, all across Alberta.

Everything we do at AHS reflects a patient and family centred approach; it’s about putting patients’ and families’ experiences, priorities and trust first.

We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.