Administrative Support III - Fax Analyst
Your Opportunity:
HIM Project and Business Solutions is looking for a detail oriented, self-motivated individual to support an established provincial fax delivery system for clinical and transcribed reports. Regular monitoring of multiple faxing solutions for successful report distribution (clinical and non-clinical) is critical to ongoing patient care. Follow up, investigation and redistribution of reports which have failed is a high priority. Timely and accurate follow up including redistribution is critical to providing safe and effective healthcare to the patients that our Alberta Health Corporations serve. The incumbent is responsible for performing activities which directly support the distribution of reports by fax or mail for multiple clinical areas throughout the province of Alberta. Continued communication and follow up with multiple disciplines and clinical areas is a key factor in the roles and responsibilities within this area. This position works in close collaboration with provincial HSS RightFax Administration and key clinical and business stakeholder groups. This position is responsible for ensuring established policies and procedures are followed. Input and insight into process improvements and efficiencies is imperative to the success of this role. The HIM Project & Business Solutions team is a virtual, provincial team; however, the incumbent will be working in a secure health records department to support distribution of printed reports by mail.
Description:
As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.
- Transition Company: Health Shared Services
- Classification: Administrative Support III
- Union: AUPE GSS
- Unit and Program: HIM Project & Business Solutions
- Primary Location: Seventh Street Plaza
- Location Details: Eligible to work hybrid (on/off site) within Alberta
- Multi-Site: Not Applicable
- FTE: 1.00
- Posting End Date: 09-FEB-2026
- Temporary Employee Class: Temp F/T Benefits
- Date Available: 19-FEB-2026
- Temporary End Date: 08-FEB-2027
- Hours per Shift: 7.75
- Length of Shift in weeks: 2
- Shifts per cycle: 10
- Shift Pattern: Days
- Days Off: Saturday/Sunday
- Minimum Salary: $23.53
- Maximum Salary: $28.60
- Vehicle Requirement: Not Applicable
Completion of Grade 12 or equivalent.
Additional Required Qualifications:1-2 years direct experience working in the RightFax solution. Minimum 5 years’ experience working within a Health Information Management (HIM) setting. Strong computer skills including proficiency with Microsoft Office programs (Word, Excel, SharePoint, MS Teams, OneNote, and Outlook) required. Experience in Connect Care. Knowledgeable in Privacy and Confidentiality regulations and organizational policies. Experience with applications common to HIM. Must be detail oriented. Strong communication skills, both written and oral required. Ability to thrive working virtually and independently with minimal supervision. Team player with demonstrated ability to work within a collaborative environment, organizing work priorities under limited guidance and direction and adapt to change. Demonstrates excellent customer service in every interaction.
Preferred Qualifications:Other post-secondary education in business or health related field.
Please note:
All postings close at 23:59 MT of the posting end date indicated.
Security Screening:
A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.
Healthy Albertans. Healthy
Communities. Together.
We’re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care all across Alberta.
Everything we do at AHS reflects a patient and family centred approach; it’s about putting patients’ and families’ experiences, priorities and trust first.
We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.
