Administrative Support III

🔍 Central Zone, Red Deer, Red Deer Regional Hospital

📁: Administrative and Clerical

📅   : ALB00579841 Requisition #

📅   : Sep 04, 2026 Post Date

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Transition Company: Health Shared Services

Classification: Administrative Support III

Union: AUPE GSS

Unit and Program: Switchboard

Primary Location: Red Deer Regional Hospital

Location Details: As Per Location

Multi-Site: Not Applicable

FTE: 0.00

Posting End Date: 11-SEP-2026

Employee Class: Casual/Relief

Date Available: 21-SEP-2026

Hours per Shift: 5.5, 7.75

Length of Shift in weeks: Varies

Shifts per cycle: Varies

Shift Pattern: Days, Evenings, Nights, Weekends, On Call

Days Off: Other

Minimum Salary: $25.72

Maximum Salary: $31.25

Vehicle Requirement: Not Applicable

Required Qualifications:

Completion of Grade 12 or equivalent.

Additional Required Qualifications:

High School Diploma or recognized equivalent required. Medical Terminology - certificate required (testing completed prior to interview) Minimum typing speed of 40 wpm required (testing completed prior to interview) Intermediate computer skills including proficiency with Microsoft Office programs (Word, Excel, Outlook) required. Minimum six (6) months of recent experience in a switchboard, busy multiline telephone, call centre or equivalent required. Demonstrated proficiency in the English language, both written and oral required. Excellent communication skills, including the ability to manage difficult and/or traumatic situations effectively. Ability to function in a dynamic, high-pressure environment, and adapt to changing priorities and meet deadlines. Ability to work independently or alone with minimal supervision in isolated environments. Able to work all shifts as operationally required. Physical Requirements Frequent bending, reaching, and twisting above and below workstations. Bimanual dexterity required. Occasional lifting/pulling of 10–15 lbs. Prolonged exposure to computer screens. Must be able to use stairs (no elevator or ramp access to the department). Ability to walk long distances within the facility, including to alternate or emergency locations. This position is sedentary in nature and requires the ability to sit for extended periods of time. Ability to perform duties with accuracy in a loud environment.

Preferred Qualifications:

Recent experience in a hospital environment is preferred. Recent customer service experience preferred. MOA/Unit Clerk certification is preferred.

Please note:

All postings close at 23:59 MT of the posting end date indicated.

Security Screening:

A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.

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Communities. Together.

We’re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care all across Alberta.

Everything we do at AHS reflects a patient and family centred approach; it’s about putting patients’ and families’ experiences, priorities and trust first.

We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.