Administrative Support II
Your Opportunity:
We are looking for a skilled and dedicated individual to join the Primary Care Alberta (PCA) provincial central referral intake program. Under the direction of the Manager, Change Management Coordinator or designate, the Admin II position is responsible for the accurate entry, validation, and management of patient data. This role ensures that all required information is complete and correct and collaborates with relevant personnel to resolve any discrepancies or omissions. And responsible for projects as assigned for data remediation purposes. Performs other duties as assigned within Primary Care Alberta. You will also have the opportunity to contribute to process and quality improvement initiatives at the program, department, and zone levels. This position offers an exciting opportunity to be part of a dynamic team while making a meaningful impact on the patient care process. This position is part of Primary Care Alberta. By applying on this posting, if you are the successful candidate, you agree to and will become an employee of Primary Care Alberta.
Description:
As an Administrative Support II, you will require administrative or specialized skills and knowledge to support procedures, practices and initiatives within a department or program.
- Transition Company: Primary Care Alberta
- Classification: Administrative Support II
- Union: AUPE GSS
- Unit and Program: Provincial Facilitated Access to Specialized Treatment - Edmonton Zone
- Primary Location: Royal Alexandra Hospital
- Location Details: As Per Location
- Multi-Site: Not Applicable
- FTE: 1.00
- Posting End Date: 15-AUG-2025
- Employee Class: Regular Full Time
- Date Available: 25-AUG-2025
- Hours per Shift: 7.75
- Length of Shift in weeks: 2
- Shifts per cycle: 10
- Shift Pattern: Days
- Days Off: Saturday/Sunday
- Minimum Salary: $21.30
- Maximum Salary: $25.89
- Vehicle Requirement: Not Applicable
Completion of Grade 12 or equivalent.
Additional Required Qualifications:Knowledge of Medical Terminology is essential. The ideal candidate will demonstrate strong attention to detail and accuracy with the ability to type at a speed of 50 words per minute. Excellent communication skills are crucial, along with proven proficiency in Excel, Word, ADOBE, MSTeams and Alberta Netcare. The role also demands outstanding interpersonal abilities, enabling the candidate to communicate clearly, concisely, and accurately with various professionals. Additionally, the candidate must be capable of working effectively in a high-stress environment, handling multiple challenges, frequent interruptions, and shifting priorities, all while meeting established deadlines. Previous experience in a medical or surgical setting, pre-admission clinic, referral management, or a related field, with a focus on surgical specialties.
Preferred Qualifications:Recent experience in a central intake setting. Previous experience with referral processing. An Office Administration Certificate, or its equivalent, is preferred. Experience in a Preadmission Clinic, Surgery, or Surgical Clinic is an asset. Experience with Connect Care an asset.
Please note:
All postings close at 23:59 MT of the posting end date indicated.
Security Screening:
A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.
Healthy Albertans. Healthy
Communities. Together.
We’re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care all across Alberta.
Everything we do at AHS reflects a patient and family centred approach; it’s about putting patients’ and families’ experiences, priorities and trust first.
We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.
